Blue Level AI (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services. By using Blue Level AI, you agree to the practices described below.
We may collect the following information:
• Contact Information: Name, email address, phone number, and business address.
• Account Information: Login credentials, subscription plan details, and usage data.
• Business Information: Call recordings, appointment details, lead information, booking requests, and other data necessary to provide AI powered services.
• SMS Communication Data: Phone numbers, message content, booking links, appointment confirmations, timestamps, delivery status, and opt in or opt out preferences related to SMS communications.
• Payment Information: Credit card or payment details collected via Stripe or other payment processors.
We use the information to:
• Provide, operate, and improve our services.
• Manage accounts, billing, and subscription plans.
• Respond to customer support requests.
• Send service related communications, including booking links, appointment confirmations, and other transactional SMS notifications.
• Maintain records of SMS consent and opt out requests.
• Analyze trends and usage for product development.
We do not sell your personal information. We may share information with:
• Service Providers: Third party vendors who help us operate the service, including payment processors, hosting providers, telecommunications carriers, and messaging service providers solely for the purpose of delivering services and SMS communications.
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.
We may use cookies and similar technologies to improve site functionality, track usage patterns, and personalize your experience. You can manage or disable cookies through your browser settings.
We implement reasonable administrative, technical, and physical measures to protect your information. While we strive to secure your data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
You may:
• Access, correct, or delete your account information by contacting us.
• Opt out of promotional emails or communications at any time.
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Blue Level AI services are not intended for children under 18. We do not knowingly collect information from children.
We may update this Privacy Policy from time to time. Changes will be posted with a new effective date. Continued use of our services constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, contact us at:
Email: support@bluelevelai.com
Business Address: Blue Level AI
714 E Landis Ave
Vineland, New Jersey 08360
