Privacy Policy

Effective Date: December 1, 2025

Blue Level AI (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services. By using Blue Level AI, you agree to the practices described below.

1. Information We Collect

We may collect the following information:

   •    Contact Information: Name, email address, phone number, business address.

   •    Account Information: Login credentials, subscription plan, usage data.

   •    Business Information: Call recordings, appointment details, lead information, and other data needed to provide AI-powered services.

   •    Payment Information: Credit card or payment details collected via Stripe or other payment processors.

2. How We Use Your Information

We use the information to:

   •    Provide, operate, and improve our services.

   •    Manage accounts, billing, and subscription plans.

   •    Respond to customer support requests.

   •    Send service-related communications and updates.

   •    Analyze trends and usage for product development.

3. Sharing Your Information

We do not sell your personal information. We may share information with:

   •    Service Providers: Third-party vendors who help us operate the service, such as payment processors or hosting providers.

   •    Legal Requirements: When required by law or to protect our rights.

   •    Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking

We may use cookies and similar technologies to improve site functionality, track usage patterns, and personalize your experience. You can manage or disable cookies through your browser settings.

5. Security

We implement reasonable administrative, technical, and physical measures to protect your information. While we strive to secure your data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

You may:

   •    Access, correct, or delete your account information by contacting us.

   •    Opt out of promotional emails or communications at any time.

7. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children’s Privacy

Blue Level AI services are not intended for children under 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a new effective date. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: support@bluelevelai.com

Business Address: Blue Level AI

714 E Landis Ave

Vineland, New Jersey 08360